Penn State Media Sales » Business/Economics

Total Quality Management: 4 -- Teamwork

Looks at the creation and definition of TQM teams, the tools they use, the roles of various team members, the responsibilities of management, and some potential problems of a team-based approach. Three teams from McCormick and Company -- a problem-solving team, a cross-functional process improvement team, and a management-level team -- are the focus of the case study.

$155.00

Media Type: DVD
Length: 29 min
Stock Number: 36853DVD
In stock items ship in 48 hours.
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