Penn State Media Sales » Business/Economics
Focuses on the critical importance of training in TQM, and outlines the skills and conceptual framework necessary for successful TQM implementation. Features a case study of Xerox Corporation's Leadership Through Quality training program. Reviews how the concept of continuous improvement has affected the design and delivery of TQM training in domestic and overseas concerns.
$155.00
Media Type: DVD
Length: 29 min
Stock Number: 36852DVD
In stock items ship in 48 hours.
PAYMENTS PROCESSED BY THE PENNSYLVANIA STATE UNIVERSITY
USA: $7.50
International: $50.00*
* Shipping may be less than the amount specified depending on your shipment location. If applicable, your shipping email will reflect the lower shipping price.
6% sales tax will be charged to all orders shipped to PA