Penn State Media Sales » Business/Economics
Quality management programs can be distilled into four cornerstone principles: continuous improvement; customer focus; employee involvement; and commitment to measurement and evaluation. Use "quality" to define goals, build consensus, and create shared company culture. Study guide included. A limited supply of VHS tapes. Final sale only.
$95.00
Media Type: DVD
Length: 24 min
Stock Number: 98020DVD
In stock items ship in 48 hours.
PAYMENTS PROCESSED BY THE PENNSYLVANIA STATE UNIVERSITY
USA: $7.50
International: $50.00*
* Shipping may be less than the amount specified depending on your shipment location. If applicable, your shipping email will reflect the lower shipping price.
6% sales tax will be charged to all orders shipped to PA